Resources

Options to resolve different types of consumer debts, tips for negotiating with creditors and when a debt can’t be enforced against your client due to financial hardship.

Guidance on obtaining more details about a debt including a statement of account and the original contracts. What is a credit report and how do you get access to it.

An introduction into to consumer debts and different money issues commonly experienced by people in financial hardship.

Getting information about fines, and options to address them.

Understanding the Magistrates' Court process and preparing your client for a criminal hearing.

A guide on renter obligations under the law and risks if they don’t comply with them.

Step-by-step process guiding caseworkers' on the process of applying for an IVO, how to assist their client and referral options.